Your Carer ID Card: How to Save It on Your Phone and Use It Digitally
Your Carer Friendly ID Card helps you be recognised quickly, whether you’re collecting a prescription, visiting hospital, speaking to school or work, or accessing local support.
Many Carers and Young Carers tell us how much they appreciate having a digital version they can access instantly on their phone, especially on busy days. That’s why we encourage you to store your card safely on your smartphone and show it whenever you need it.
We’re also working on a new, improved Carer ID Card based on your feedback. While that’s in development, thank you for sticking with us and making the most of the digital version.
Here’s a Step-by-step guide
Option 1: Add Your Carer ID Card to Your Mobile Wallet (Android)
If you have an Android phone, you can store your card in Google Wallet. This keeps it safely in one place, just like bank cards or travel passes.
How to add your card:
- Open the Google Wallet app.
- Tap “+ Add to Wallet”, then choose “Everything else”.
- Take a clear photo of both sides of your Carer ID Card
– tap the button when prompted to capture the second side. - Select “ID Card” as the type.
- Add any extra details if the app asks (for example, your region).
- Tap Save or Add.
Once added, you can open Google Wallet any time and tap ‘View pass images’ to show both sides of your Carer ID Card when asked.
Option 2: Save Your Carer ID Card in Your Phone’s Photo Gallery (All Phones)
This option works on all smartphones, including iPhones and Android devices.
How to do it:
- Take a photo of both sides of your Carer ID Card.
- Save the images in your phone’s photo gallery.
- Move them into your Favourites or Starred folder so they’re easy to find quickly.
This simple method is great for Young Carers or anyone who wants a no-fuss digital version.
Why Using a Digital Card Helps
Keeping a digital version of your Carer ID Card means:
- You can show it instantly in appointments, pharmacies, workplaces, shops, or schools.
- It reduces the risk of losing the physical card.
- It helps people recognise your caring role when you need support.
- It’s an easy backup while we work on your enhanced card.
Several Carers also tell us that carrying a digital card gives them added confidence, especially when explaining their role to professionals who may not always understand the pressures they’re under.
More on the Carer Friendly ID Card
If you are yet to apply for your Carer ID Card, or want to know more about what it is and how it can support you in your Caring role, click on the link below to view our dedicated blog explaining this.
