Sandwell Carers Service is working with community organisations across the borough to make sure unpaid Carers from all backgrounds know […]
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Sandwell Carers Service is working with community organisations across the borough to make sure unpaid Carers from all backgrounds know that support is available and can access it when they need it.
At Sandwell Carers Service, we believe everyone should be treated with dignity and respect. We want unpaid Carers from every community to feel that our service is for them and that they can access the right support, regardless of their background, culture, age, disability or circumstances.
We work closely with a range of trusted Community Partners who understand and have strong connections with the communities they serve. Our partners help us reach more families, identify Carers who may not know that support is available and make it easier for people to connect with Sandwell Carers Service.
Culturally Diverse Communities and Inclusive Support
For Carers seeking culturally appropriate support, community connections or services that understand their language, background and experiences. For Carers from migrant communities who may need help navigating services, accessing information or settling into their community.
| Sandwell African Caribbean Mental Health Foundation (Kuumba Centre) Tel: 0121 525 1629 Email: info@sacmhf.co.uk Website: https://www.sacmhf.co.uk/services/carers-support/ | Peer and one to one support to carers to maintain their wellbeing whilst caring for a relative, partner or friend who is from an African Caribbean background who is recovering from ill mental health. |
| West Bromwich African Caribbean Resource Centre Tel: 0121 525 9177 Website: http://www.wbacrc.org.uk/ | Navigation and Access for Black and Minority Ethnic carers. This service identifies carer’s needs; and refers or signposts the carer to specialist support and tracks each person referred to ensure they get the help and support they need. |
| Sandwell Asian Family Support Service Tel: 0121 558 2198 Email: info@safscare.org Website: https://www.safscare.org/services/parents-and-carers-services | Parents and carers groups are regularly held in the SAFS centre, and offer information and advice, peer support and wellbeing activities. |
| Bangladeshi Women’s Association Tel: 0121 520 0234 Website: http://www.bwa-org.co.uk/ | Information, advice and guidance, benefit entitlement calculations, benefit claims, budgeting advise, energy saving, employment. |
| Halesowen Asian Elders Tel: 0121 559 0137 | Day care and carer support for older Asian people, including multi-faith functions, gentle exercise and activities to bring the community together. |
| Yemini Community Association Tel: 0121 525 3909 Email: info@yca-sandwell.org.uk Website: https://www.yca-sandwell.org.uk/ | Yemeni Community Association represents and addresses the needs of the Yemeni and other Arabic-speaking communities in Sandwell. The YCA provides cultural orientation, information and advice, educational development and skills-training for children and adults, through the provision of accessible community services and activities. |
| Refuge and Migrant Charity Tel: 0800 0663 444 Email: info@rmcentre.org.uk Website: https://rmcentre.org.uk/ | Refugee and Migrant Charity (RMC) West Midlands empowers refugees and migrants to overcome barriers by providing free, expert support for successful community integration. RMC has centres in Birmingham, Dudley, Walsall and Wolverhampton. |
| Brushstrokes Community Project Tel: 0121 565 2234 Email: info@brushstrokessandwell.org.uk Website: https://www.brushstrokessandwell.org.uk | Brushstrokes Community Project provides free support to refugees, asylum seekers and migrants in Sandwell and the West Midlands allowing then to fully settle and establish themselves within the community. |
Support for Parent Carers, Families and Young Carers
For families supporting disabled children, children with additional needs and young people with caring responsibilities.
| Sandwell Parents for Disabled Children Tel: 0121 565 2410 Email: info@sp-dc.org Website: https://www.sp-dc.org | Offers parents and families with disabled children a varied programme of fun, play, leisure and social opportunities, while supporting with the difficult times they inevitably face from time to time. Includes a weekly adaptive sports club for disabled children and their siblings, with a café for parents. |
| Sandwell Parents Voices United Tel: 07923352516 Email: admin@spvu.org Website: https://sandwellvoice.co.uk/local-send-offer/ | A voluntary and independent group who support parent carers of children and young people aged 0-25 years who live with SEND (Special Educational Needs or Disability. They hold coffee events, conduct surveys and arrange meetings with service leads. They also offer training for their members. |
| Autism West Midlands Mobile: 07881 109525 or 07808 730519 Website: https://autismwestmidlands.org.uk/ | Support Groups for parents and carers of children with Autism, Workshops, advice Sessions, 1:1 Outreach Support, Family Sessions. |
| Sandwell Asian Family Support Service | See Culturally Diverse Communities and Inclusive Support section for further information. |
| Sandwell Young Carers Tel: 0121 525 7667 Support: 0121 525 8002 Email: contact@sandwellyc.org.uk Website: https://sandwellyc.com | Provides guidance and support to children and young people (aged 5-18) whose health, education and social lives have been affected as a result of caring for a dependent family member. |
Disability, Sensory Impairment and Long-Term Conditions
For Carers supporting someone with a physical disability, sensory impairment, brain injury, stroke or other long-term condition.
| Sandwell Council’s Sensory Services Tel: 0121 569 2266 Text: 07767 256873 Email: sandwell_enquiry@sandwell.gov.uk | Offers advice and support on independent living for adults with sensory impairments. Services include specialist assessments, practical training, and information about local and national. |
| Sandwell Deaf Community Association (SDCA) Tel: 0121 553 0201 Mobile: 07885 913 225 Email: info@sdca.co.uk Website: https://www.sacmhf.co.uk/ | Provides a variety of services including Information, Advocacy, Volunteers, Training, Communication, Welfare Rights, Support Service, Consultation and Research and Community Groups. |
| Sandwell Visually Impaired (SVI) Tel: 0121 525 4810 Email: info@sandwellvisuallyimpaired.org.uk Website: https://sandwellvisuallyimpaired.org.uk | Provides information, advocacy, and support to help people with sight loss live independently. Offers social activities, peer support, and assistance with accessing services. |
| Sandwell Stroke Association Tel: 0121 588 7462 Email: sandwell.servicesadmin@stroke.org.uk | Information, practical advice and emotional support following a stroke, for stroke survivor, carers. |
| Headway The Brain Injury Association Tel: 01384 869 961 Website: https://www.headwayblackcountry.co.uk/ | Providing information and support to Brain Injury and Stroke survivors and their families/carers in the community. |
Support for Older People, Dementia and Ageing
For Carers supporting older relatives, people living with dementia or those requiring additional care and social opportunities.
| Age UK Sandwell Tel: 0121 437 0033 Email: info@ageuksandwell.org.uk Website: https://www.ageuk.org.uk/sandwell/ | Information, Advice & Guidance (including Welfare benefits, consumer problems and rights, housing options, health, care at home, residential care, family and personal matters), social groups, falls prevention exercise, dementia support, and digital skills for people aged 50+. |
| AgeWell Tel: 0121 796 933 Email: info@agewelluk.org.uk Website: https://www.agewelluk.org.uk/ | Exercise for over 60s, falls prevention, dementia information, advice and peer support, Community Offer community navigators, Sapphire service for hospital inpatients and carers to support hospital and discharge experience and early days post discharge. |
| Cape Community Centre Tel: 0121 558 7548 Mobile: 07960 477876 Email: info@capecaringcentre.co.uk Website: https://capecaringcentre.co.uk/ | Day care and Lunch services. Tuesdays and Thursdays 11am to 3pm, Tuesdays is Crafts and Bingo, Thursday is Exercise alongside Drumming ‘beat it’, memory singing and a chiropodist service as well as Health & safety awareness sessions. Daily charge if Sandwell resident and utilise the transport service. |
| Halesowen Asian Elders | See Culturally Diverse Communities and Inclusive Support section for further information. |
Mental Health, Emotional Wellbeing and Bereavement
For Carers who need emotional support, counselling, mental health services or help coping with difficult experiences.
| Sandwell NHS Talking Therapies Tel: 0121 612 6650 (9am-5pm Mon-Fri excl Bank Hols) Website: www.sandwelltalkingtherapies.nhs.uk | Sandwell Talking Therapies for anxiety and depression offers brief psychological therapy for people aged 16+ experiencing common mental health problems such as low mood, depression, anxiety and stress. |
| Communities In Synch – Talking Therapies Plus Mobile: 07717 680965 Email: info@communitiesinsync.info Website: https://communitiesinsync.info | Offer a range of activities contributing to mental wellbeing. Including Carers’ Therapeutic Support Service (access to 6 x 1-to-1 therapy/counselling support sessions for unpaid adult carer). |
| The Kaleidoscope Plus Group Tel: 0121 565 5605 Website: https://www.kaleidoscopeplus.org.uk/ | Provides mental health support including counselling, crisis intervention, and floating support for residents with mental health difficulties. Offers community well-being services and therapeutic activities. Including bereavement and hoarding support. |
| Cranstoun Tel: 0121 553 1333 Email: sandwellreferrals@cranstoun.org.uk Website: https://cranstoun.org/ | Addiction support, Housing advice & support, Counselling and listening for adults who use alcohol and/or drugs and their carers. |
| Sandwell African Caribbean Mental Health Foundation (Kuumba Centre) | See Culturally Diverse Communities and Inclusive Support section for further information. |
Carer Support, Information and Advice
For Carers seeking general guidance, practical support, signposting and help with their caring role. For Carers who need advice about money, benefits, employment, housing or practical day-to-day challenges.
| Forward Carers Email: info@forwardcarers.co.uk Website: https://forwardcarers.org.uk/about-caring | Online information and advice, carers ID and discount cards, online peer support to develop carer friendly communities. |
| St Albans Community Association Tel: 0121 558 0018 Website: https://stalbans-cc.co.uk/ | Low level support and signposting service that is free to access and referrals are open to everybody aged 18 years and over and includes people with disabilities and long-term conditions, mental health, learning disability and dementia, and their carers. |
| Murray Hall Community Trust Tel: 01902 826 513 Email: info@murrayhall.co.uk Website: https://www.murrayhall.co.uk/sandwell-support-group | Information, advice and peer support for carers of people with dementia, cancer, or who have had a stroke and other conditions, food pantry, community groups, Community Offer community navigators in Rowley and Tipton. |
| Ideal for All Tel: 0121 558 5555 Email: info@idealforall.co.uk Website: https://www.idealforall.co.uk/ | Community Offer low level practical support and access to personalised information, advice and guidance to anyone aged 18+, including carers to support wellbeing. Gardening schemes. |
| Citizens Advice Sandwell & Walsall Advice Line: 0808 278 7812 Help to Claim: 0800 144 8444 (Universal Credit) Website: https://citizensadvicesandwell-walsall.org/ | Free confidential and impartial advice on any issue including benefits and debt advice, energy advice help with budgeting, employment support, help to get online. Benefits include carers allowance. |
| Crossroads Tel: 0121 803 6830 Email: CAL@sandwellcrossroads.org Website: https://www.crossroads-caringforcarers.org/ | Provides a confidential, one-to-one support and Advice, information and guidance over the phone or face to-face, Signposting to other specialist support services and/or groups, Wellbeing support, coaching/mentoring, Access to Carers Trust Emergency Fund, Specialist Training for groups of carers to support them in their caring role on Moving, Handling and Hoist Training, and bereavement support for bereaved carers. |
